Topix.net presents some fascinating information on community building. It should be required reading for anyone looking to create robust communities. Check it out at: http://blog.topix.net/archives/000106.html
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Great overview of ebay design process by Luke Wroblewski at his Functioning Form blog. The web (& good desktop software) is a tough medium to work in. It presents difficult technical and design challenges. A site well executed “disappears” into the background after the initial aha!
This is very similar to the experience of the ipod or the mac. Apple has always been so good at this type of design work. A highly recommended read and bookmark for those future projects.
JJ Garret is an icon in information architecture/information design. His book The Elements of User Experience: User-Centered Design for the Web is one of the clearest explanations of what needs to be done, in what order, and how. If your working on a site then definitely read this one.
Sites used to be on of two kinds, technology driven or designer driven. This resulted in either a convuluted mess for the user or a glossy magazine ad that was interesting only the first time it was encounterd. This book is the antidote to both those types of sites. Highly recommended if your in the “biz”…