Thanks to my friends I had a chance to get out and try many of the local delicacies. Bengalis definitely know their spices and their food. I had the largest prawns I have ever seen followed by some of the best Indian-Chinese fare I’ve had.

We got amazing amounts of work done in an incredibly short time. Thanks to everyone who stayed late and worked weekends!

Given the official launch I just had to become a Spinner, so for my first spin I present a wonderful black iPod:

To the Spinback team, awesome site and congrats on the launch. I look forward to independent wealth thanks to my ability to spin…

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business

To shorten a long and boring story, a relatively new laptop I had was totally borked and wouldn’t charge, the laptop had the full Applecare package and I brought it in to a third party (not the Apple store) for repairs. Over 3-weeks into the repair & the laptop is still not fixed and I am getting quite upset. The service provider keeps telling me “nothing I can do it is an Apple problem”, I have been calling the service provider almost daily, finally I get fed up and call Apple to complain.

Thanks to the tenacity and helpfulness of the Apple Customer Service reps (I wish I had their names they were so nice) I discover the laptop was just sitting on the tech’s bench for a full week without the parts being ordered. The service provider NEVER even ordered the part until almost a FULL WEEK after the laptop had been brought in and I had stressed that this was a business critical laptop. I call the service provider to complain and, not-suprisingly, they lay blame on Apple telling me the information I had was wrong. In situation like these I can be somewhat “tenacious” and “creative”, I guess I share my father’s genes. I get the service provider on the phone with the Apple customer service rep.

As the service provider tells me more and more half truth fur starts flying… The Apple Customer Service Rep holds the third party service provider accountable and wants answers. I sit back and watch Apple muscle a service provider who had pissed off and lied to a customer. Wow, this was truly extraordinary. While on hold with the service provider, as we were escalating the problem through the management ranks, the Apple service tech gives me a $100.00 coupon for the trouble I have been through.

Amazing.

The head of service for the third party provider finally gets on the phone. He says he will call within one hour and do his best to make things right. About 2 hours later the machine was ready to be picked up.

I happily bought another Apple machine that same day content in the knowledge that I was buying from a company that really cared about me as a customer.

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business, apple

This is what the internet was made for, spend some time with the Oracle of Omaha direct in his own words http://video.google.com/videoplay?docid=-6231308980849895261&hl=en

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education, business, legends, buffett

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Structured blogging is really gaining traction and we made it to the top of tech.memeorandum.com, in case you missed it, here is a pic. Nice job everyone, now lets get the community building applications and defining the schemas…

Consider the case of the telephone man. Using a mico-loan a villager will buy a cellphone. When the cellphone rings he will take it to the person who the caller wants to speak to and charge them a small amount for use of the phone. The impact of this business is dramatic on the life of the villagers and also provides a good income for the “telephone” man. Awesome…

In southern china people take their cellphones to be blessed by the local buddhist monks….

In china phone numbers with the number 3 in them are considered bad luck. People pay good money for phone numbers with 4′s in them.

Amazing…