Lauren Weinstein (via the Interesting People mailing List) has a great post on problems with Microsoft Windows Genuine Advantage (WGA) along with a response from the Program Director of the Windows Genuine Advantage program.
I have run into similar problems (re-installing Windows XP on my laptop) and spending endless hours on the phone with Microsoft technical support is no fun ad they don’t seem to be able to resolve anything. The stock response I have gotten is that I could purchase a new key. Given the response post on Lauren’s blog it doesn’t sound like this is going to be resolved any time soon. I have had the same problem with Microsoft office, so frustrating….
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